Fewer no-shows. Better adherence. An AI agent built for PT clinics.
A Duckscale AI agent for physical therapy clinics handles the repetitive front-desk and care-coordination work that eats your team's day — appointment reminders, home exercise follow-up, insurance authorization reminders, discharge follow-up, and review requests. We build it, connect it to your practice management and EMR tools, and run it for you. Live in 5 days, with no engineers and nothing new for your front desk to learn.
What the agent does
It owns the front-desk and follow-up tasks that are predictable, high-volume, and easy to drop when the clinic gets busy — so plans of care stay intact and revenue isn't lost.
Workflows it runs for PT clinics
Real front-desk and care-coordination jobs, run end-to-end and monitored — not a chatbot bolted onto your website.
Appointment reminders & confirmations
Sends reminders by text and email, confirms upcoming visits, handles reschedule requests, and fills cancellations from the schedule — cutting no-shows that break plans of care and leave billable slots empty.
Home exercise program follow-up
Checks in on home exercise programs between visits, sends reminders, asks simple adherence questions, and flags patients who are falling behind so therapists can step in — improving outcomes without adding to your staff's call list.
Insurance authorization reminders
Tracks visit limits and authorization expirations, reminds your team before a patient's approved visits run out, and prompts the re-authorization process — preventing care interruptions and denied claims.
Discharge follow-up
Reaches out after discharge to check on progress, encourage continued home exercises, and re-engage patients who relapse or need another episode of care — recovering revenue and keeping patients on track.
Review requests after care
Asks satisfied patients for a Google review at the right moment in their care, routes any unhappy feedback to your team privately, and builds the reputation that drives physician and self-referrals.
Who it's for
Built for PT teams that lose time, adherence, and revenue to front-desk overload.
Solo and small PT clinics without a dedicated care coordinator
Outpatient practices losing revenue to no-shows and cancellations
Clinics with low home-exercise adherence and early dropouts
Multi-location PT groups that need consistent front-desk and follow-up processes
Keep exploring
See the underlying agents and how done-for-you deployment works.
Physical therapy AI agent: FAQ
What is an AI agent for a physical therapy clinic?
It's a managed AI assistant that runs the repetitive front-desk and care-coordination work in a PT clinic — confirming appointments, following up on home exercise programs, chasing insurance authorization renewals, checking in after discharge, and requesting reviews. Duckscale builds it, connects it to your practice management and EMR tools, and runs it for you. Your therapists and front desk stay focused on patients instead of the phone and the inbox.
Will it work with our practice management and EMR software?
Yes. The agent connects to the scheduling, documentation, and communication tools your clinic already uses, plus email, SMS, and your phone line. We handle the integration during setup — there's no new system for your front desk to learn and nothing to migrate off of.
Is patient data handled securely?
Yes. Physical therapy and healthcare deployments are configured with HIPAA-compliant data handling, and a Business Associate Agreement (BAA) is available. We scope exactly what the agent can access and what it's allowed to do before it goes live.
Can it help with patient adherence between visits?
Yes. The agent follows up on home exercise programs with reminders and simple check-ins, prompts patients who've missed sessions, and surfaces anyone struggling so your therapists can intervene. Better adherence means better outcomes and fewer dropped plans of care — without your staff making the calls.
How long does it take to deploy?
Most physical therapy clinic agents are live within 5 business days of confirming scope, tool access, and approval rules. No engineers are required on your side.
How much does it cost?
Pricing is scoped to your clinic — the workflows you want handled and the level of ongoing management. After a short discovery call we quote it. There are no fixed public tiers because every clinic's front-desk and care-coordination workload is different.
Keep patients on plan, automatically.
Tell us how your clinic runs reminders, home exercise follow-up, and authorizations. We'll scope an agent, build it, and manage it for you. Pricing is scoped to your clinic — no fixed tiers.